Volunteer Policy & Procedures

VOLUNTEER POLICY AND PROCEDURES

To work well with the staff and to present the Sacramento Jazz Cooperative (SJC) a nonprofit organization in the best possible light, we establish the following policies and procedures while you are on duty as a volunteer. Failure to comply may result in disciplinary action or termination.

 

QUALIFICATIONS:

Volunteers must be at least 15 years of age to work without parental supervision, and must enjoy working with all types of people and be willing for follow and take direction. They must show a genuine concern for the mission of SJC, a willingness to work hard, get dirty, and pitch in wherever needed. The ideal volunteer is self-motivated, mature, sensitive, dependable, a team player and reliable.

REQUIREMENTS:

Volunteers must complete a basic orientation session as scheduled before reporting to their first assignment. Additional training may also be required.

Volunteers must agree to represent SJC, perform in a professional manner whenever doing so, and not to allow personal views and opinions from clouding (overshadowing) or conflicting with SJCs purpose.

All volunteers will complete a volunteer application.

TIME COMMITMENT AND SCHEDULING:

We ask each of our volunteers to sign up for as many duties (hours) as commitments permit. A minimum (average) of two hours of service event and no more than a maximum of five and a half hours per event is requested, but not required.  At this time, most service hours will be on Mondays, from 5 PM to 9:30 PM. Most events will be at the Sacramento Masonic Temple, however there could be other site work needed.

Once you have agreed to be available for a particular shift, we count on you to be there. In the event you are unable to be at your shift, please call the volunteer coordinator at  (TBD).

SIGNING IN:

Volunteers must sign in prior to each service period and sign out each time  upon completion.

DRESS PROTOCOL:

You are as much a representative of SJC as any paid staff. Your appearance and conduct will reflect the organization. We require that all volunteers wear long pants or skirts, (no shorts) and closed-toe shoes with good traction are recommended. This is for your protection. Volunteers with inappropriate attire (sandals, tank tops, etc.) will be prohibited from volunteering that shift. Volunteers are also required to wear name tags while on duty at the facility or off-site.

CUSTOMER RELATIONS:

The success of our organization depends upon the quality of the relationship between SJC staff, board members, volunteers, customers, contractors, and general public. Our customer’s impression of SJC and their interest and willingness to utilize our services is greatly formed by the people who serve them. In a sense, regardless of your position, the more goodwill you promote, the more our customers will respect and appreciate all that is done for SJC.

Volunteers are welcomed to attend any SJC performance during their volunteer time, as their volunteer duties allow. Paying guest have first choice of any seating, and all volunteers would are expected to give up any seat at sold out shows.

SMOKING POLICY:

As per state law, smoking is prohibited inside the building.

MISAPPROPRIATION OF SUPPLIES:

There will be no removal of the organization’s property without the approval of the manager.

WORKPLACE SAFETY:

Safety is important to all of us. Volunteers should conduct themselves in a way that promotes safety of themselves and customers. Volunteers should never put themselves or others into a situation that makes them fearful or uncomfortable. If you feel uncomfortable, please notify a staff member immediately.

VOLUNTEER INJURY:

Any personal injury that occurs while volunteering for SJC should immediately be reported to a staff member. Volunteers have limited coverage under the organization’s general insurance policy to themselves.

VOLUNTEER FEEDBACK:

SJC encourages volunteers to make suggestions, voice concerns and give ideas about how the agency fulfills its mission. We are always looking for new ideas so if you have any ideas to share, please speak with the staff. Upon termination of volunteer service, all exiting volunteers will have a exit interview conducted by the CEO or CEOs designate as appropriate.